Louis J. Lanzillo, Jr., the former President and Vice Chairman of UNICCO Service Company and former Chief Executive for the Americas and Europe for a Global provider of Property and Engineering Services has a vision; to create the next generation of leadership in the facility service industry and do it with the most talented people he knows. UG2 is that vision brought to life.
UG2 senior management has over 250 years of combined industry experience. They have worked together for over 20 years, building a family type relationship with both clients and staff. Locally owned and privately held, UG2 is focused on providing unparalleled solutions and services to its clients in the commercial, corporate, education, retail, public venue, healthcare, life science and industrial markets. UG2 currently provides Facility Services to the New England and Mid-Atlantic marketplaces.
The “U” in UG2 represents the invaluable experience Lou has gained from building a Boston-based Service Company into the facility service industry leader. “G2” refers to the creation of the next generation of industry leadership through innovation, service and thought leadership.
Simply put, UG2’s mission is to be the preeminent provider of comprehensive integrated facility services and solutions to the world’s most discriminating clients. In doing so, UG2 aims to be the benchmark that other service providers will be measured against.
Services & Industries
Our “people first” focus is grounded in the following key practices:
- Training and Talent Development
- Employee Relations
We are recognized for being citizens of each client’s industry. We deliver leadership and support services that focus on quality, safety, and performance management as the cornerstones of our service delivery model.
UG2 strives to be the industry leader in client-driven technology solutions, Green Cleaning programs, and other sustainability and energy services. We deliver a programmatic and structured approach to achieve operational excellence that is second to none.
UG2 also “practices what we preach” when it comes to our outsourcing strategy for our technology and back office support. This includes utilizing ‘best of breed’ market solutions to address unique client requirements. UG2 has outsourced our back office support services, through a Business Process Outsourcing (BPO) arrangement, to McGladrey LLP, based in Boston, MA. UG2 also leverages a fully cloud-based technology strategy to minimize our capital investments and support costs. Some additional value-add solutions that are in our UG2 toolkit include:
- Computerized Maintenance Management Systems (CMMS)
- Private and secure web based Account Management portals
- Performance Management dashboards
- Quality Management solutions (CompuClean Toolkit)
- Mobility solutions
- LEED and Energy Star certifications
- Facility Condition Assessments and Yearly Facility Audits
- Utility Monitoring and Tracking
- Technology Alliances and Partnerships
- The UG2 team has 250+ years of combined industry experience and a reputation for being citizens of our clients’ industries and working harmoniously to deliver exceptional results.
- Senior management has worked together for 20+ years, creating a family type relationship with staff and clients, and is recognized for Industry-leading retention rates and unparalleled integrity.
- UG2 is privately held and based in Boston, MA. We make decisions on a timely basis and invest in our business and people with a long term view following the “Golden Rule,” treating our staff with respect and transparency.
- Actively involved local ownership is creating the new benchmark of excellence for service and client satisfaction that all others will be measured against.
- We are committed to continuous improvement and never rest on our laurels. We understand that complacency leads to mediocrity.
- Our people, process and innovation mantra serves as the foundation for how we address each of our client’s needs. We incorporate an ‘as is’ and ‘to be’ situational analysis, customizing our solutions to achieve and maintain operational and programmatic excellence.
- We are your partner and will work as an extension of your team. We stand committed to developing the strongest client relationships and the highest service delivery benchmarks in the marketplace.
It is our distinct privilege to announce the promotion of Armando Lezama from Operations Manager to Director of Operations effective April 1, 2015 and also to welcome Armando into the ownership and senior leadership of UG2. Armando has been part of the nucleus of our leadership as we began UG2 with the sole focus of building the very best company in the Facility Service industry - to set the standard of excellence for the next generation!
UG2 is proud to welcome our newest clients; JLL (One Financial Center, Boston), Forest City (University Park at MIT, Cambridge), and TF Cornerstone (2121 K Street in Washington, DC) to the growing list of UG2 preeminent customers. UG2 will provide Green Cleaning services to each of these client portfolios. Welcome to the UG2 family, as we are excited to show you the next generation of excellence for Integrated Facility Services and Solutions.
'A Seasoned Team Reunites For A Next Generation Approach' in providing Integrated Facility Services and Solutions. If you were starting a Facility Services business with a clean slate today, what would it look like? An exciting case study on the establishment and mission of the UG2 company. Please click on this NEWS brief to read or download the entire article that was recently published in the AFE Facilities Engineering Journal (November/December 2014).
Increase Utilization of Your Technology Systems by Working Effectively with Facility Service Providers
In Building Engine's first webinar of the year, Jeff Peterson (UG2's SVP of Strategy and Innovation) shares insights on how to improve property maintenance by ensuring vendors and facility service providers are utilizing your technology tools effectively. Please click on this NEWS article to watch the live webinar.
UG2 has expanded it's market reach and has opened an office in the Mid Atlantic region. The office management team will be led by David Giamichael, Vice President and General Manager of Operations. Chuck Restivo has also joined the UG2 leadership team and will be the Vice President of Operations for the Mid Atlantic region. The office address: 700 12th Street N.W., Suite 700, Washington, DC 20005. Please contact David directly (ph: 202-499-2258) for information on UG2 service offerings.
We talk a lot about service both in terms of how we help our clients service their tenants, as well as, how we provide support and service to those same clients. Please double click within this News article and read the recent blog that was posted by our partners at Building Engines.
CompuClean plays a key role within UG2's service delivery model for implementing and maintaining a GREEN Cleaning program, LEED Certification, and the ISSA's Cleaning Industry Management Standard (CIMS). UG2 will be initially deploying the mobility inspection toolkit as a part of our Quality Assurance program. UG2 will also offer CompuClean's other features (work loading, inventory management, capital management, etc.) as applicable, in addressing each client's unique business requirements. CompuClean is owned and developed solely by Spartan Chemical.